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This store has earned the following certifications.
Madinog Queen / madinog memory foam
EGO BLACK Mattress: Certified for Safety and Durability
CertiPUR-US Certified & ICA Endorsed: Our EGO BLACK mattress is proudly made in the USA and has received both CertiPUR-US certification and the International Chiropractors Association’s endorsement. This ensures it meets the highest standards for safety and health.
Made Without Harmful Substances: Our memory foam and fabrics comply with all applicable mandatory and voluntary safety standards, ensuring a safer sleeping environment free from harmful chemicals.
Flame Retardant Layer: Fiberglass-Free Inner Cover
Mlily Cooling Gel Memory Foam Mattress
Graphene Technology Cover
Convenient and Hassle-Free Delivery
Mattress in a Box for Easy Setup: Your mattress is compressed, rolled, and delivered in a compact box for convenient setup. Setting up your new mattress has never been easier!
Satisfaction Guaranteed: If your mattress arrives defective or damaged during delivery, our U.S.-based customer support team is here to help resolve any issues. Please note that there is no trial period, and opened mattresses cannot be returned.
Experience the comfort and peace of mind with the EGO BLACK mattress, made to enhance your sleep quality and promote a healthier lifestyle.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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