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Spa Sensation Memory Foam / King-5
COOLER NIGHT SLEEP WITH NOVILLA KING MATTRESS
The Novilla king mattress is designed to keep you cool and comfortable during the night. Its breathable construction combines a cozy outer cover with inner layers of gel memory foam and egg foam. The cover helps dissipate excess heat from your body, while the memory foam enhances airflow, ensuring you stay cool all night long.
PAIN RELIEF AND WAKING REFRESHED
The 4-layer foam design of the Novilla king mattress provides exceptional support and pain relief. As you rest, the gel-infused foam contours to your body, offering relief at pressure points like the hips and shoulders. The comfort layer also ensures a responsive bounce, preventing sinkage and promoting a refreshing sleep.
SUPPORTIVE AND MOTION ISOLATION
Engineered for maximum support, the Novilla king mattress offers solid comfort in every position. Even when sleeping at the edge of the bed, you won’t experience any slippage due to its high-density foam. The mattress effectively aligns your spine and absorbs motion, making it ideal for couples and individuals who are sensitive to movement.
IN BOX DELIVERY AND WITHIN 72 HOURS
Experience the convenience of the Novilla king mattress in a box. Compressed to a 12-inch profile, this mattress is delivered directly to your doorstep. We recommend allowing at least 72 hours for the mattress to fully expand to its original size. Our memory foam is CertiPUR-US certified and odor-free, providing a healthy sleeping environment.
RELIABLE CUSTOMER CARE
Our commitment to customer satisfaction is reflected in our 10-year warranty and 100-day free trial. Should you not be satisfied, please feel free to reach out, and we will address any concerns promptly. Our dedicated support team is here to ensure your experience with Novilla is as comforting and enjoyable as possible.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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