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This store has earned the following certifications.
Spa Sensation Memory Foam / Serenity Mattress
General Note: Please allow 24-72 hours for your mattress to regain its full shape. Any memory foam will expand faster in a warmer room. In cold temperatures, at delivery, your mattress may take a bit longer to return to full size from its compressed state. The expansion time of the mattress will vary based on the surrounding environment.
Set Up: - Simply take your mattress out of the box. - Enjoy watching it decompress. - Jumping, walking, and sleeping on your mattress can speed up the process.
Ultra Performance: - Optimized for perfectly temperature-regulated sleep, this mattress features gel-infused memory foam and an upgraded Cool-to-Touch Soft-Knit cover to keep you cool and comfortable with three times the cooling benefits. - A top layer of ultra-cooling gel memory foam paired with our patented 7-zone ventilation system for extra airflow and a stretchable, soft-knit fabric cover with a cool-to-the-touch feeling, improves ventilation and offers more airflow.
Refreshing Sleep: - We infused premium green tea into every layer for improved freshness from the first night to the hundredth.
Premium Materials: - Made in the USA using US foam and global materials. - Straight out of our first ever, state-of-the-art, North American production facility in Georgia.
Quality Assurance: - Highest quality foam is CertiPUR-US Certified for durability, performance, and content.
Efficient Packaging: - Our technology allows this mattress to be efficiently compressed into one box that’s easily shipped and maneuvered into the bedroom. - Simply unbox, unroll, and this mattress does the rest, expanding to its original shape within 72 hours.
Warranty: - Worry-free 10-year limited warranty included. - Twin mattress supports a maximum weight of 250 lbs, while all other sizes can support up to 500 lbs.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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